PC板無法進入遊戲

如標題,無法進入遊戲,一直卡在一開始的畫面
最後出現"你的遊戲在請求《爐石戰記》的工具服務資料時超時。請重新啟動爐《爐石戰記》來重新連線。"
右上角代碼是hs:ct;netcachecardvalues=1
以下附上LOG紀錄:
2020-11-15 20:16:51.195: Logging Unity output to: Logs/hearthstone_2020_11_15_20_16_51.log
2020-11-15 20:16:51.207: Command Line: -launch -uid hs_beta
2020-11-15 20:16:51.215: UberText LoadCachedData() failed: The output char buffer is too small to contain the decoded characters, encoding ‘Unicode (UTF-8)’ fallback ‘System.Text.DecoderReplacementFallback’.
Parameter name: chars
2020-11-15 20:16:53.079: GAME_SAVE_SUBKEY DBF Asset has 0 records! Something went wrong generating it. Try checking the generated XMLs in the DBF folder.
2020-11-15 20:16:53.081: GLOBAL DBF Asset has 0 records! Something went wrong generating it. Try checking the generated XMLs in the DBF folder.
2020-11-15 20:16:53.183: TRIGGER_CARD DBF Asset has 0 records! Something went wrong generating it. Try checking the generated XMLs in the DBF folder.
2020-11-15 20:16:53.184: TRIGGER_CARD_SET DBF Asset has 0 records! Something went wrong generating it. Try checking the generated XMLs in the DBF folder.
2020-11-15 20:16:53.199: System Info:
2020-11-15 20:16:53.200: SystemInfo - Device Name: DESKTOP-KKKU5H5
2020-11-15 20:16:53.201: SystemInfo - Device Model: To Be Filled By O.E.M. (To Be Filled By O.E.M.)
2020-11-15 20:16:53.202: SystemInfo - OS: Windows 10 (10.0.0) 64bit
2020-11-15 20:16:53.203: SystemInfo - CPU Type: AMD Ryzen 5 3600 6-Core Processor
2020-11-15 20:16:53.204: SystemInfo - CPU Cores: 12
2020-11-15 20:16:53.205: SystemInfo - System Memory: 16309
2020-11-15 20:16:53.205: SystemInfo - Screen Resolution: 1920x1080
2020-11-15 20:16:53.206: SystemInfo - Screen DPI: 96
2020-11-15 20:16:53.207: SystemInfo - GPU ID: 26591
2020-11-15 20:16:53.208: SystemInfo - GPU Name: Radeon RX 570 Series
2020-11-15 20:16:53.208: SystemInfo - GPU Vendor: ATI
2020-11-15 20:16:53.209: SystemInfo - GPU Memory: 3072
2020-11-15 20:16:53.210: SystemInfo - GPU Shader Level: 50
2020-11-15 20:16:53.210: SystemInfo - GPU NPOT Support: Full
2020-11-15 20:16:53.211: SystemInfo - Graphics API (version): Direct3D 11.0 [level 11.1]
2020-11-15 20:16:53.212: SystemInfo - Graphics API (type): Direct3D11
2020-11-15 20:16:53.213: SystemInfo - Graphics Supported Render Target Count: 8
2020-11-15 20:16:53.213: SystemInfo - Graphics Supports 3D Textures: True
2020-11-15 20:16:53.214: SystemInfo - Graphics Supports Compute Shaders: True
2020-11-15 20:16:53.215: SystemInfo - Graphics Supports Image Effects: True
2020-11-15 20:16:53.216: SystemInfo - Graphics Supports Render To Cubemap: True
2020-11-15 20:16:53.217: SystemInfo - Graphics Supports Shadows: True
2020-11-15 20:16:53.218: SystemInfo - Graphics Supports Sparse Textures: True
2020-11-15 20:16:53.219: SystemInfo - Graphics RenderTextureFormat.ARGBHalf: True
2020-11-15 20:16:53.220: SystemInfo - Graphics Metal Support: False
2020-11-15 20:16:53.628: SeverConnection: error opening inbound connection: 一次只能用一個通訊端位址 (通訊協定/網路位址/連接埠)。
(this probably occurred because you have multiple game instances running)
2020-11-15 20:16:53.649: *** BattleNet version: Product = 19.0.0.0, Data = 19000
2020-11-15 20:16:53.768: AchieveManager.LoadAchievesFromDBF(): found internal achievement with reward but could not find non-internal parent: [Achievement: ID=56 Type=INTERNAL_ACTIVE Name=‘踏入競技場’ MaxProgress=1 Progress=0 AckProgress=-1 IsActive=False DateGiven=0 DateCompleted=0 Description=‘進入競技場’ Trigger=NONE CanAck=False]
2020-11-15 20:16:53.770: AchieveManager.LoadAchievesFromDBF(): found internal achievement with reward but could not find non-internal parent: [Achievement: ID=94 Type=INTERNAL_ACTIVE Name=’’ MaxProgress=1 Progress=0 AckProgress=-1 IsActive=False DateGiven=0 DateCompleted=0 Description=’’ Trigger=CLICK CanAck=False]
2020-11-15 20:16:54.745: show postition = (0.0, 0.0, 0.0) (5.0, 5.0, 5.0)
2020-11-15 20:16:55.612: [BattleNet] [Session] HandleSessionNotify_OnSessionCreated, data=bnet.protocol.session.v1.SessionCreatedNotification (Void LogWarning(System.String, System.String) at :0)
2020-11-15 20:16:57.131: [Jobs] Job (LoginManager.AssetVersionCheckCompleted(ID:239)) FAILED: Exception during (LoginManager.AssetVersionCheckCompleted(ID:239)) Job : System.Net.Sockets.SocketException (0x80004005): 嘗試存取通訊端被拒絕,因為存取權限不足。

at System.Net.Sockets.Socket.Bind (System.Net.EndPoint localEP) [0x00043] in :0
at BnetNearbyPlayerMgr.BeginListening () [0x0003e] in <71ea947daeb44143aaf351bb0c67fd35>:0
at BnetNearbyPlayerMgr.UpdateEnabled () [0x00014] in <71ea947daeb44143aaf351bb0c67fd35>:0
at BnetNearbyPlayerMgr.Initialize () [0x00016] in <71ea947daeb44143aaf351bb0c67fd35>:0
at LoginManager.OnAssetsVersionCheckCompleted_OncePerClientSession () [0x0003c] in <71ea947daeb44143aaf351bb0c67fd35>:0
at LoginManager+<Job_AssetsVersionCheckCompleted>d__59.MoveNext () [0x00069] in <71ea947daeb44143aaf351bb0c67fd35>:0
at Hearthstone.Core.Jobs.JobQueue+Job.ProgressJob () [0x00007] in <71ea947daeb44143aaf351bb0c67fd35>:0
2020-11-15 20:17:26.952: AccountLicenses.OnNewNotices netCacheAccountLicenses is null – going to ack all ACCOUNT_LICENSE notices assuming NetCache is not yet loaded
2020-11-15 20:17:26.953: AccountLicenses.OnNewNotices netCacheAccountLicenses is null – going to ack all ACCOUNT_LICENSE notices assuming NetCache is not yet loaded
2020-11-15 20:18:55.935: Error.AddFatal() - message=你的遊戲在請求《爐石戰記》的工具服務資料時超時。請重新啟動爐《爐石戰記》來重新連線。
2020-11-15 20:18:55.940: NetCache Error: TIMEOUT
From: RegisterCollectionManager
Requested Data (5):
[NetCache+NetCacheDecks]
[NetCache+NetCacheCollection]
[NetCache+NetCacheCardValues] MISSING
[NetCache+NetCacheArcaneDustBalance]
[NetCache+NetCacheClientOptions]
Stack Trace:
at System.Environment.get_StackTrace () [0x00000] in <7ba07f088431485bb722f3b3373e87ee>:0
at NetCache+NetCacheBatchRequest…ctor (NetCache+NetCacheCallback reply, NetCache+ErrorCallback errorCallback, NetCache+RequestFunc requestFunc) [0x00000] in <71ea947daeb44143aaf351bb0c67fd35>:0
at NetCache.RegisterCollectionManager (NetCache+NetCacheCallback callback, NetCache+ErrorCallback errorCallback) [0x00000] in <71ea947daeb44143aaf351bb0c67fd35>:0
at NetCache.RegisterCollectionManager (NetCache+NetCacheCallback callback) [0x00000] in <71ea947daeb44143aaf351bb0c67fd35>:0
at CollectionManager.InitImpl () [0x00000] in <71ea947daeb44143aaf351bb0c67fd35>:0
at CollectionManager.Init () [0x00000] in <71ea947daeb44143aaf351bb0c67fd35>:0
at LoginManager.LoginOk () [0x00000] in <71ea947daeb44143aaf351bb0c67fd35>:0
at LoginManager.UpdateLoginFlow (System.Boolean retryOnFailedLoginAttempt) [0x00000] in <71ea947daeb44143aaf351bb0c67fd35>:0
at LoginManager.Update () [0x00000] in <71ea947daeb44143aaf351bb0c67fd35>:0
at Hearthstone.Core.Services.ServiceLocator+ServiceInfo.Update () [0x00000] in <71ea947daeb44143aaf351bb0c67fd35>:0
at Hearthstone.Core.Services.ServiceLocator.UpdateServices () [0x00000] in <71ea947daeb44143aaf351bb0c67fd35>:0
at Hearthstone.Core.Processor.ProcessUpdateDelegates () [0x00000] in <71ea947daeb44143aaf351bb0c67fd35>:0
at Hearthstone.Core.Processor.Update () [0x00000] in <71ea947daeb44143aaf351bb0c67fd35>:0
2020-11-15 20:18:56.021: NullReferenceException: Object reference not set to an instance of an object
BnetNearbyPlayerMgr.StopListening () (at <71ea947daeb44143aaf351bb0c67fd35>:0)
BnetNearbyPlayerMgr.Shutdown () (at <71ea947daeb44143aaf351bb0c67fd35>:0)
Network.AppAbort () (at <71ea947daeb44143aaf351bb0c67fd35>:0)
FatalErrorScene.Awake () (at <71ea947daeb44143aaf351bb0c67fd35>:0)

2020-11-15 20:18:56.027: Error.AddDevFatal() - message=Uncaught Exception!
NullReferenceException: Object reference not set to an instance of an object
At:
BnetNearbyPlayerMgr.StopListening () (at <71ea947daeb44143aaf351bb0c67fd35>:0)
BnetNearbyPlayerMgr.Shutdown () (at <71ea947daeb44143aaf351bb0c67fd35>:0)
Network.AppAbort () (at <71ea947daeb44143aaf351bb0c67fd35>:0)
FatalErrorScene.Awake () (at <71ea947daeb44143aaf351bb0c67fd35>:0)