暴雪英霸進入遊戲地圖後滑鼠與鍵盤無反應


#1

我是WinXP玩家,本來跟朋友還玩的好好的
排新的一場進去就通通不能動了,鍵盤滑鼠都沒反應,
遊標還看得見能動,可以中鍵拉遠近視角,但點地圖按鍵盤通通沒反應
切螢幕出來鍵盤滑鼠都正常運作,一切回遊戲就不行了…

改設定、關閉遊戲重開、重開機、重灌遊戲都試過了還是一樣,
只要進入遊戲就動不了…這是什麼BUG嗎?


[暴雪英霸]進入遊戲地圖後滑鼠與鍵盤無反應(win7)
#2

嗨,

今年夏天時我們終止了對Windows XP的支援,如果你使用Windows XP進行遊戲遇到困難了,建議你升級至更為現代的作業系統。

關於遊戲的系統需求:


#3

之前打錯了,系統是WIN7不是XP

我是Win7玩家,本來跟朋友還玩的好好的
排新的一場進去就通通不能動了,鍵盤滑鼠都沒反應,
遊標還看得見能動,可以中鍵拉遠近視角,但點地圖按鍵盤通通沒反應
切螢幕出來鍵盤滑鼠都正常運作,一切回遊戲就不行了…

改設定、關閉遊戲重開、重開機、重灌遊戲都試過了還是一樣,
只要進入遊戲就動不了…這是什麼BUG嗎?

11/21/2018編輯:
回覆一直說[本文不不清楚不是完整句子]無法回覆只好用編輯。

你好,我已經更新AMD驅動到最新的11/17/2018版本,但進入遊戲地圖後還是發生一樣的狀況。我在開啟遊戲及選取角色排隊過程一直都是正常的,但一進入遊戲地圖,包含試試看裡滑鼠點擊與鍵盤便失去反應,但在遊戲外皆正常,是否有其他的可能影響?謝謝


#4

嗨,

建議你檢查電腦中有沒有有覆蓋介面(Overlay)的軟體,例如:

  • Twitch
  • Discord
  • Nvidia Share
  • MSI Nihamic

請將這些程式關閉,再重新進入遊戲中測試一次。
如果仍有問題,請提供系統檔案供我們檢視。


#5

已試過將上述有的程式都關閉了,進入遊戲地圖後還是無法動作
請問要將系統檔案附在哪裡呢?


#6

嗨,

你可以將他們的內容用兩個回復貼在這裡,如果字數過大,可以貼到https://pastebin.com/儲存後,再讓我知道報告的網址。


[暴雪英霸]進入遊戲地圖後滑鼠與鍵盤無反應(win7)
#7
------------------
System Information
------------------
Time of this report: 11/21/2018, 06:06:50
       Machine name: ADMIN-PC
   Operating System: Windows 7 家用進階版 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_ldr_escrow.181110-1429)
           Language: Chinese (Traditional) (Regional Setting: Chinese (Traditional))
System Manufacturer: MSI
       System Model: MS-7817
               BIOS: BIOS Date: 09/25/13 20:13:59 Ver: 04.06.05
          Processor: Intel(R) Xeon(R) CPU E3-1230 v3 @ 3.30GHz (8 CPUs), ~3.3GHz
             Memory: 8192MB RAM
Available OS Memory: 8120MB RAM
          Page File: 14964MB used, 4907MB available
        Windows Dir: C:\Windows
    DirectX Version: DirectX 11
DX Setup Parameters: Not found
   User DPI Setting: 96 DPI (100 percent)
 System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
     DxDiag Version: 6.01.7601.17514 32bit Unicode

------------
DxDiag Notes
------------
      Display Tab 1: No problems found.
        Sound Tab 1: No problems found.
          Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D:    0/4 (retail)
DirectDraw:  0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay:  0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow:  0/6 (retail)

---------------
Display Devices
---------------
          Card name: AMD Radeon (TM) R9 200 Series
       Manufacturer: Advanced Micro Devices, Inc.
          Chip type: AMD Radeon Graphics Processor (0x6811)
           DAC type: Internal DAC(400MHz)
         Device Key: Enum\PCI\VEN_1002&DEV_6811&SUBSYS_048D1043&REV_00
     Display Memory: 4095 MB
   Dedicated Memory: 2026 MB
      Shared Memory: 2069 MB
       Current Mode: 1920 x 1080 (32 bit) (60Hz)
       Monitor Name: 一般 PnP 監視器
      Monitor Model: ASUS VP229
         Monitor Id: ACI22CA
        Native Mode: 1920 x 1080(p) (60.000Hz)
        Output Type: HD15
        Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Driver File Version: 21.19.0151.0003 (English)
     Driver Version: 21.19.151.3
        DDI Version: 11
       Driver Model: WDDM 1.1
  Driver Attributes: Final Retail
   Driver Date/Size: 10/5/2016 10:19:40, 1551344 bytes
        WHQL Logo'd: Yes
    WHQL Date Stamp: 
  Device Identifier: {D7B71EE2-2B51-11CF-F073-1A24BCC2D835}
          Vendor ID: 0x1002
          Device ID: 0x6811
          SubSys ID: 0x048D1043
        Revision ID: 0x0000
 Driver Strong Name: oem37.inf:ATI.Mfg.NTamd64.6.1:ati2mtag_R575:21.19.151.3:pci\ven_1002&dev_6811&rev_00
     Rank Of Driver: 00E62000
        Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C 
   Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                     {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                     {552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                     {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
       D3D9 Overlay: Not Supported
            DXVA-HD: Not Supported
       DDraw Status: Enabled
         D3D Status: Enabled
         AGP Status: Enabled

-------------
Sound Devices
-------------
            Description: 喇叭 (Realtek High Definition Audio)
 Default Sound Playback: Yes
 Default Voice Playback: Yes
            Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_1462F817&REV_1003
        Manufacturer ID: 1
             Product ID: 100
                   Type: WDM
            Driver Name: RTKVHD64.sys
         Driver Version: 6.00.0001.6959 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: Yes
          Date and Size: 7/2/2013 22:20:48, 3472600 bytes
            Other Files: 
        Driver Provider: Realtek Semiconductor Corp.
         HW Accel Level: Basic
              Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
 Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
 EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

---------------------
Sound Capture Devices
---------------------
            Description: 麥克風 (Realtek High Definition Audio)
  Default Sound Capture: Yes
  Default Voice Capture: Yes
            Driver Name: RTKVHD64.sys
         Driver Version: 6.00.0001.6959 (English)
      Driver Attributes: Final Retail
          Date and Size: 7/2/2013 22:20:48, 3472600 bytes
              Cap Flags: 0x1
           Format Flags: 0xFFFFF

            Description: 麥克風 (Screaming Bee Audio)
  Default Sound Capture: No
  Default Voice Capture: No
            Driver Name: ScreamingBAudio64.sys
         Driver Version: 2.00.0003.0000 (English)
      Driver Attributes: Final Retail
          Date and Size: 7/31/2012 10:45:10, 38992 bytes
              Cap Flags: 0x1
           Format Flags: 0xFFFFF

-------------------
DirectInput Devices
-------------------
      Device Name: 滑鼠
         Attached: 1
    Controller ID: n/a
Vendor/Product ID: n/a
        FF Driver: n/a

      Device Name: 鍵盤
         Attached: 1
    Controller ID: n/a
Vendor/Product ID: n/a
        FF Driver: n/a

Poll w/ Interrupt: No

-----------
USB Devices
-----------
+ USB Root Hub
| Vendor/Product ID: 0x8086, 0x8C26
| Matching Device ID: usb\root_hub20
| Service: usbhub
| 
+-+ Generic USB Hub
| | Vendor/Product ID: 0x8087, 0x8000
| | Location: Port_#0001.Hub_#0002
| | Matching Device ID: usb\class_09
| | Service: usbhub
| | 
| +-+ USB 輸入裝置
| | | Vendor/Product ID: 0x046D, 0xC077
| | | Location: Port_#0001.Hub_#0004
| | | Matching Device ID: generic_hid_device
| | | Service: HidUsb
| | | 
| | +-+ HID-compliant mouse
| | | | Vendor/Product ID: 0x046D, 0xC077
| | | | Matching Device ID: hid_device_system_mouse
| | | | Service: mouhid

----------------
Gameport Devices
----------------

------------
PS/2 Devices
------------
+ 標準 PS/2 鍵盤
| Matching Device ID: *pnp0303
| Service: i8042prt
| 
+ 終端機伺服器鍵盤驅動程式
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
| 
+ 終端機伺服器滑鼠驅動程式
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD

------------------------
Disk & DVD/CD-ROM Drives
------------------------
      Drive: C:
 Free Space: 4.5 GB
Total Space: 114.1 GB
File System: NTFS
      Model: KINGSTON SV300S37A120G ATA Device

      Drive: D:
 Free Space: 36.9 GB
Total Space: 476.9 GB
File System: NTFS
      Model: ST1000DM003-1CH162 ATA Device

      Drive: E:
 Free Space: 19.0 GB
Total Space: 476.9 GB
File System: NTFS
      Model: ST1000DM003-1CH162 ATA Device

      Drive: F:
      Model: ASUS DRW-24D3ST ATA Device
     Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (Chinese (Traditional)), , 0 bytes

--------------
System Devices
--------------
     Name: Intel(R) 8 Series/C220 Series USB EHCI #2 - 8C2D
Device ID: PCI\VEN_8086&DEV_8C2D&SUBSYS_78171462&REV_05\3&11583659&0&D0
   Driver: n/a

     Name: Intel(R) 82801 PCI Bridge - 244E
Device ID: PCI\VEN_8086&DEV_244E&SUBSYS_78171462&REV_D5\3&11583659&0&E3
   Driver: n/a

     Name: Intel(R) 8 Series/C220 Series USB EHCI #1 - 8C26
Device ID: PCI\VEN_8086&DEV_8C26&SUBSYS_78171462&REV_05\3&11583659&0&E8
   Driver: n/a

     Name: Intel(R) Xeon(R) processor E3-1200 v3 Processor DRAM Controller - 0C08
Device ID: PCI\VEN_8086&DEV_0C08&SUBSYS_78171462&REV_06\3&11583659&0&00
   Driver: n/a

     Name: Intel(R) Xeon(R) processor E3-1200 v3/4th Gen Core processor PCI Express x16 Controller - 0C01
Device ID: PCI\VEN_8086&DEV_0C01&SUBSYS_78171462&REV_06\3&11583659&0&08
   Driver: n/a

     Name: Intel(R) 8 Series/C220 Series SMBus Controller - 8C22
Device ID: PCI\VEN_8086&DEV_8C22&SUBSYS_78171462&REV_05\3&11583659&0&FB
   Driver: n/a

     Name: PCI standard PCI-to-PCI bridge
Device ID: PCI\VEN_1B21&DEV_1080&SUBSYS_78171462&REV_03\4&45CF4ED&0&00E3
   Driver: n/a

     Name: High Definition Audio 控制器
Device ID: PCI\VEN_8086&DEV_8C20&SUBSYS_F8171462&REV_05\3&11583659&0&D8
   Driver: n/a

     Name: Realtek PCIe GBE Family Controller
Device ID: PCI\VEN_10EC&DEV_8168&SUBSYS_78171462&REV_0C\4&2BCECA6C&0&00E2
   Driver: n/a

     Name: Intel(R) B85 LPC Controller - 8C50
Device ID: PCI\VEN_8086&DEV_8C50&SUBSYS_78171462&REV_05\3&11583659&0&F8
   Driver: n/a

     Name: Intel(R) 8 Series/C220 Series PCI Express Root Port #3 - 8C14
Device ID: PCI\VEN_8086&DEV_8C14&SUBSYS_78171462&REV_D5\3&11583659&0&E2
   Driver: n/a

     Name: High Definition Audio 控制器
Device ID: PCI\VEN_1002&DEV_AAB0&SUBSYS_AAB01043&REV_00\4&1610F4F8&0&0108
   Driver: n/a

     Name: Intel(R) Management Engine Interface 
Device ID: PCI\VEN_8086&DEV_8C3A&SUBSYS_78171462&REV_04\3&11583659&0&B0
   Driver: n/a

     Name: Intel(R) 8 Series/C220 Series PCI Express Root Port #1 - 8C10
Device ID: PCI\VEN_8086&DEV_8C10&SUBSYS_78171462&REV_D5\3&11583659&0&E0
   Driver: n/a

     Name: AMD Radeon (TM) R9 200 Series
Device ID: PCI\VEN_1002&DEV_6811&SUBSYS_048D1043&REV_00\4&1610F4F8&0&0008
   Driver: n/a

     Name: Intel(R) USB 3.0 可延伸主機控制器
Device ID: PCI\VEN_8086&DEV_8C31&SUBSYS_78171462&REV_05\3&11583659&0&A0
   Driver: n/a

     Name: Intel(R) 8 Series/C220 Series SATA AHCI Controller - 8C02
Device ID: PCI\VEN_8086&DEV_8C02&SUBSYS_78171462&REV_05\3&11583659&0&FA
   Driver: n/a

------------------
DirectShow Filters
------------------

DirectShow Filters:
WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7601.19091
WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7601.19091
WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7601.19091
MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7601.19091
Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7601.19091
WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7601.19091
WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7601.19091
Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7601.19091
Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7601.19091
DV Muxer,0x00400000,0,0,qdv.dll,6.06.7601.17514
Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7601.23709
WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7601.19091
Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7601.17514
AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7601.23709
VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7601.23709
SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7601.17528
Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,12.00.9200.17037
AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7601.17528
MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.23709
MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7601.23709
SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7601.23709
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514
ATI MPEG File Writer,0x00200000,1,0,atimpenc.dll,13.30.0000.41120
AMD Video Decoder,0x00200000,1,2,atimpenc.dll,13.30.0000.41120
MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7601.17528
Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7601.17514
SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7601.17528
Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.19091
Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7601.23709
MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7601.23709
DV Splitter,0x00600000,1,2,qdv.dll,6.06.7601.17514
Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7601.23709
Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7601.19091
ATI MPEG Audio Encoder,0x00200000,1,1,atimpenc.dll,13.30.0000.41120
AMD MJPEG Decoder,0x00200000,1,1,atimpenc.dll,13.30.0000.41120
ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7601.23709
Video Renderer,0x00800001,1,0,quartz.dll,6.06.7601.23709
MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7601.17528
Line 21 Decoder,0x00600000,1,1,qdvd.dll,6.06.7601.23471
Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7601.23709
Video Renderer,0x00400000,1,0,quartz.dll,6.06.7601.23709
AMD Video Encoder,0x00200000,1,1,atimpenc.dll,13.30.0000.41120
ATI MPEG Multiplexer,0x00200000,2,1,atimpenc.dll,13.30.0000.41120
VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7601.17514
WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7601.19091
VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7601.17514
File writer,0x00200000,1,0,qcap.dll,6.06.7601.17514
iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7601.17514
iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7601.17514
AMD Video Scaler Filter,0x00200000,1,1,atimpenc.dll,13.30.0000.41120
DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7601.23471
Overlay Mixer2,0x00200000,1,1,qdvd.dll,6.06.7601.23471
AVI Draw,0x00600064,9,1,quartz.dll,6.06.7601.23709
RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll,
Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.19091
WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7601.17514
MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7601.17514
SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7601.19091
Null Renderer,0x00200000,1,0,qedit.dll,6.06.7601.19091
MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7601.17514
Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7601.17514
StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.7601.17528
Smart Tee,0x00200000,1,2,qcap.dll,6.06.7601.17514
Overlay Mixer,0x00200000,0,0,qdvd.dll,6.06.7601.23471
AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.23709
AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7601.23709
Wave Parser,0x00400000,1,1,quartz.dll,6.06.7601.23709
MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7601.23709
Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7601.23709
File stream renderer,0x00400000,1,1,quartz.dll,6.06.7601.23709
AMD Video Rotation Filter,0x00200000,1,1,atimpenc.dll,13.30.0000.41120
Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7601.23285
StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7601.17528
AVI Mux,0x00200000,1,0,qcap.dll,6.06.7601.17514
Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7601.23709
File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7601.23709
File Source (URL),0x00400000,0,1,quartz.dll,6.06.7601.23709
Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7601.17514
Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.01.7601.23471
BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.7601.17669
MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.7601.23709

WDM Streaming Tee/Splitter Devices:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.19091

Video Compressors:
WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7601.19091
WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7601.19091
MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7601.19091
DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7601.17514
MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7601.23709
Cinepak Codec by Radius,0x00200000,1,1,qcap.dll,6.06.7601.17514
Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
Microsoft RLE,0x00200000,1,1,qcap.dll,6.06.7601.17514
Microsoft Video 1,0x00200000,1,1,qcap.dll,6.06.7601.17514
VP60® Simple Profile ,0x00200000,1,1,qcap.dll,6.06.7601.17514
VP61® Advanced Profile,0x00200000,1,1,qcap.dll,6.06.7601.17514

Audio Compressors:
WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.01.7601.19091
WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.01.7601.19091
ATI MPEG Audio Encoder,0x00200000,1,1,atimpenc.dll,13.30.0000.41120
IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.23709
PCM,0x00200000,1,1,quartz.dll,6.06.7601.23709
Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.23709
GSM 6.10,0x00200000,1,1,quartz.dll,6.06.7601.23709
CCITT A-Law,0x00200000,1,1,quartz.dll,6.06.7601.23709
CCITT u-Law,0x00200000,1,1,quartz.dll,6.06.7601.23709
MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.7601.23709

Audio Capture Sources:
麥克風 (Realtek High Definition Au,0x00200000,0,0,qcap.dll,6.06.7601.17514
麥克風 (Screaming Bee Audio),0x00200000,0,0,qcap.dll,6.06.7601.17514

PBDA CP Filters:
PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.7601.19135
PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.19135
PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.19135

Midi Renderers:
Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7601.23709
Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7601.23709

WDM Streaming Capture Devices:
Realtek HD Audio Line input,0x00200000,1,1,ksproxy.ax,6.01.7601.19091
Realtek HD Audio Mic input,0x00200000,1,1,ksproxy.ax,6.01.7601.19091
Realtek HD Audio Stereo input,0x00200000,1,1,ksproxy.ax,6.01.7601.19091
Screaming Bee Wave,0x00200000,1,1,ksproxy.ax,6.01.7601.19091

WDM Streaming Rendering Devices:
Realtek HD Audio output,0x00200000,1,1,ksproxy.ax,6.01.7601.19091
,0x00000000,0,0,,

BDA Network Providers:
Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7601.17514

Multi-Instance Capable VBI Codecs:
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514

BDA Transport Information Renderers:
BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7601.17669
MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7601.17514

BDA CP/CA Filters:
Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7601.19135
Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7601.19135
PTFilter,0x00200000,0,0,EncDec.dll,6.06.7601.19135
XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7601.19135

WDM Streaming Communication Transforms:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.19091

Audio Renderers:
喇叭 (Realtek High Definition Aud,0x00200000,1,0,quartz.dll,6.06.7601.23709
Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7601.23709
Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7601.23709
DirectSound: 喇叭 (Realtek High Definition Audio),0x00200000,1,0,quartz.dll,6.06.7601.23709

---------------
EVR Power Information
---------------
Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality) 
  Quality Flags: 2576
    Enabled:
    Force throttling
    Allow half deinterlace
    Allow scaling
    Decode Power Usage: 100
  Balanced Flags: 1424
    Enabled:
    Force throttling
    Allow batching
    Force half deinterlace
    Force scaling
    Decode Power Usage: 50
  PowerFlags: 1424
    Enabled:
    Force throttling
    Allow batching
    Force half deinterlace
    Force scaling
    Decode Power Usage: 0

#8

嗨喲,

Driver Date/Size: 10/5/2016 10:19:40, 1551344 bytes

問題看起來簡單了一些,從上一次你更新驅動程式到現在已經超過2年了,請你到AMD的支援網站更新驅動程式。

更新驅動程式及作業系統


#9
系統資訊報表被寫入: 11/21/1806:02:14
系統名稱: ADMIN-PC
[系統摘要]

項目	值	
作業系統名稱	Microsoft Windows 7 家用進階版	
版本	6.1.7601 Service Pack 1 組建 7601	
其他作業系統描述 	無法使用	
作業系統廠商	Microsoft Corporation	
系統名稱	ADMIN-PC	
系統製造廠商	MSI	
系統型號	MS-7817	
系統類型	x64-based PC	
處理器	Intel(R) Xeon(R) CPU E3-1230 v3 @ 3.30GHz,3301 Mhz,4 個核心,8 個邏輯處理器	
BIOS 版本/日期	American Megatrends Inc. V10.2, 2013/9/25	
SMBIOS 版本	2.8	
Windows 目錄	C:\Windows	
系統目錄	C:\Windows\system32	
開機裝置	\Device\HarddiskVolume1	
地區設定	台灣	
硬體抽象層	版本 = "6.1.7601.24291"	
使用者名稱	admin-PC\admin	
時區	台北標準時間	
已安裝的實體記憶體 (RAM)	8.00 GB	
總共實體記憶體	7.93 GB	
可用實體記憶體	162 MB	
虛擬記憶體總計	19.4 GB	
可用虛擬記憶體	2.01 GB	
分頁檔空間	11.5 GB	
分頁檔案	C:\pagefile.sys	

[硬體資源]



[衝突/共用]

Resource	裝置	
記憶體位址 0xF0000000-0xF00FFFFF	Intel(R) 8 Series/C220 Series PCI Express Root Port #3 - 8C14	
記憶體位址 0xF0000000-0xF00FFFFF	Realtek PCIe GBE Family Controller	
		
I/O 連接埠 0x00000000-0x0000001F	直接記憶體存取控制器	
I/O 連接埠 0x00000000-0x0000001F	PCI 匯流排	
		
I/O 連接埠 0x000003C0-0x000003DF	AMD Radeon (TM) R9 200 Series	
I/O 連接埠 0x000003C0-0x000003DF	Intel(R) Xeon(R) processor E3-1200 v3/4th Gen Core processor PCI Express x16 Controller - 0C01	
		
I/O 連接埠 0x00000065-0x0000006F	主機板資源	
I/O 連接埠 0x00000065-0x0000006F	主機板資源	
		
I/O 連接埠 0x00000070-0x00000077	系統 CMOS/即時時鐘	
I/O 連接埠 0x00000070-0x00000077	主機板資源	
		
記憶體位址 0xF7E00000-0xF7E3FFFF	AMD Radeon (TM) R9 200 Series	
記憶體位址 0xF7E00000-0xF7E3FFFF	Intel(R) Xeon(R) processor E3-1200 v3/4th Gen Core processor PCI Express x16 Controller - 0C01	
		
I/O 連接埠 0x000004D0-0x000004D1	可程式插斷控制器	
I/O 連接埠 0x000004D0-0x000004D1	主機板資源	
		
I/O 連接埠 0x0000E000-0x0000E0FF	AMD Radeon (TM) R9 200 Series	
I/O 連接埠 0x0000E000-0x0000E0FF	Intel(R) Xeon(R) processor E3-1200 v3/4th Gen Core processor PCI Express x16 Controller - 0C01	
		
記憶體位址 0xFF000000-0xFFFFFFFF	主機板資源	
記憶體位址 0xFF000000-0xFFFFFFFF	Intel(R) 82802 Firmware Hub Device	
		
記憶體位址 0xF7D00000-0xF7DFFFFF	Intel(R) 8 Series/C220 Series PCI Express Root Port #3 - 8C14	
記憶體位址 0xF7D00000-0xF7DFFFFF	Realtek PCIe GBE Family Controller	
		
IRQ 16	Intel(R) 8 Series/C220 Series PCI Express Root Port #1 - 8C10	
IRQ 16	Intel(R) Management Engine Interface 	
IRQ 16	Intel(R) Xeon(R) processor E3-1200 v3/4th Gen Core processor PCI Express x16 Controller - 0C01	
IRQ 16	Intel(R) 8 Series/C220 Series USB EHCI #2 - 8C2D	
		
記憶體位址 0xE0000000-0xEFFFFFFF	AMD Radeon (TM) R9 200 Series	
記憶體位址 0xE0000000-0xEFFFFFFF	PCI 匯流排	
記憶體位址 0xE0000000-0xEFFFFFFF	Intel(R) Xeon(R) processor E3-1200 v3/4th Gen Core processor PCI Express x16 Controller - 0C01	
		
記憶體位址 0xA0000-0xBFFFF	AMD Radeon (TM) R9 200 Series	
記憶體位址 0xA0000-0xBFFFF	PCI 匯流排	
記憶體位址 0xA0000-0xBFFFF	Intel(R) Xeon(R) processor E3-1200 v3/4th Gen Core processor PCI Express x16 Controller - 0C01	
		
IRQ 19	Intel(R) 8 Series/C220 Series SATA AHCI Controller - 8C02	
IRQ 19	PCI standard PCI-to-PCI bridge	
IRQ 19	Intel(R) 82801 PCI Bridge - 244E	
		
I/O 連接埠 0x000003B0-0x000003BB	AMD Radeon (TM) R9 200 Series	
I/O 連接埠 0x000003B0-0x000003BB	Intel(R) Xeon(R) processor E3-1200 v3/4th Gen Core processor PCI Express x16 Controller - 0C01	
		
I/O 連接埠 0x00000080-0x00000080	主機板資源	
I/O 連接埠 0x00000080-0x00000080	主機板資源	
		
I/O 連接埠 0x0000FFFF-0x0000FFFF	主機板資源	
I/O 連接埠 0x0000FFFF-0x0000FFFF	主機板資源	
I/O 連接埠 0x0000FFFF-0x0000FFFF	主機板資源	
		
I/O 連接埠 0x0000D000-0x0000DFFF	Intel(R) 8 Series/C220 Series PCI Express Root Port #3 - 8C14	
I/O 連接埠 0x0000D000-0x0000DFFF	Realtek PCIe GBE Family Controller	
		

[DMA]

Resource	裝置	狀態	
Channel 4	直接記憶體存取控制器	OK	

[強制硬體]

裝置	PNP 裝置識別碼	

[I/O]

Resource	裝置	狀態	
0x00000020-0x00000021	可程式插斷控制器	OK	
0x00000024-0x00000025	可程式插斷控制器	OK	
0x00000028-0x00000029	可程式插斷控制器	OK	
0x0000002C-0x0000002D	可程式插斷控制器	OK	
0x00000030-0x00000031	可程式插斷控制器	OK	
0x00000034-0x00000035	可程式插斷控制器	OK	
0x00000038-0x00000039	可程式插斷控制器	OK	
0x0000003C-0x0000003D	可程式插斷控制器	OK	
0x000000A0-0x000000A1	可程式插斷控制器	OK	
0x000000A4-0x000000A5	可程式插斷控制器	OK	
0x000000A8-0x000000A9	可程式插斷控制器	OK	
0x000000AC-0x000000AD	可程式插斷控制器	OK	
0x000000B0-0x000000B1	可程式插斷控制器	OK	
0x000000B4-0x000000B5	可程式插斷控制器	OK	
0x000000B8-0x000000B9	可程式插斷控制器	OK	
0x000000BC-0x000000BD	可程式插斷控制器	OK	
0x000004D0-0x000004D1	可程式插斷控制器	OK	
0x000004D0-0x000004D1	主機板資源	OK	
0x0000F070-0x0000F077	Intel(R) 8 Series/C220 Series SATA AHCI Controller - 8C02	OK	
0x0000F060-0x0000F063	Intel(R) 8 Series/C220 Series SATA AHCI Controller - 8C02	OK	
0x0000F050-0x0000F057	Intel(R) 8 Series/C220 Series SATA AHCI Controller - 8C02	OK	
0x0000F040-0x0000F043	Intel(R) 8 Series/C220 Series SATA AHCI Controller - 8C02	OK	
0x0000F020-0x0000F03F	Intel(R) 8 Series/C220 Series SATA AHCI Controller - 8C02	OK	
0x00000040-0x00000043	系統計時器	OK	
0x00000050-0x00000053	系統計時器	OK	
0x0000E000-0x0000E0FF	AMD Radeon (TM) R9 200 Series	OK	
0x0000E000-0x0000E0FF	Intel(R) Xeon(R) processor E3-1200 v3/4th Gen Core processor PCI Express x16 Controller - 0C01	OK	
0x000003B0-0x000003BB	AMD Radeon (TM) R9 200 Series	OK	
0x000003B0-0x000003BB	Intel(R) Xeon(R) processor E3-1200 v3/4th Gen Core processor PCI Express x16 Controller - 0C01	OK	
0x000003C0-0x000003DF	AMD Radeon (TM) R9 200 Series	OK	
0x000003C0-0x000003DF	Intel(R) Xeon(R) processor E3-1200 v3/4th Gen Core processor PCI Express x16 Controller - 0C01	OK	
0x00000000-0x0000001F	直接記憶體存取控制器	OK	
0x00000000-0x0000001F	PCI 匯流排	OK	
0x00000081-0x00000091	直接記憶體存取控制器	OK	
0x00000093-0x0000009F	直接記憶體存取控制器	OK	
0x000000C0-0x000000DF	直接記憶體存取控制器	OK	
0x00000060-0x00000060	標準 PS/2 鍵盤	OK	
0x00000064-0x00000064	標準 PS/2 鍵盤	OK	
0x00000378-0x0000037F	印表機連接埠 (LPT1)	OK	
0x0000D000-0x0000DFFF	Intel(R) 8 Series/C220 Series PCI Express Root Port #3 - 8C14	OK	
0x0000D000-0x0000DFFF	Realtek PCIe GBE Family Controller	OK	
0x000003F8-0x000003FF	通訊連接埠 (COM1)	OK	
0x00000D00-0x0000FFFF	PCI 匯流排	OK	
0x00000070-0x00000077	系統 CMOS/即時時鐘	OK	
0x00000070-0x00000077	主機板資源	OK	
0x0000F000-0x0000F01F	Intel(R) 8 Series/C220 Series SMBus Controller - 8C22	OK	
0x00000010-0x0000001F	主機板資源	OK	
0x00000022-0x0000003F	主機板資源	OK	
0x00000044-0x0000005F	主機板資源	OK	
0x00000062-0x00000063	主機板資源	OK	
0x00000065-0x0000006F	主機板資源	OK	
0x00000065-0x0000006F	主機板資源	OK	
0x00000072-0x0000007F	主機板資源	OK	
0x00000080-0x00000080	主機板資源	OK	
0x00000080-0x00000080	主機板資源	OK	
0x00000084-0x00000086	主機板資源	OK	
0x00000088-0x00000088	主機板資源	OK	
0x0000008C-0x0000008E	主機板資源	OK	
0x00000090-0x0000009F	主機板資源	OK	
0x000000A2-0x000000BF	主機板資源	OK	
0x000000E0-0x000000EF	主機板資源	OK	
0x00000A00-0x00000A0F	主機板資源	OK	
0x00000A10-0x00000A1F	主機板資源	OK	
0x0000002E-0x0000002F	主機板資源	OK	
0x0000004E-0x0000004F	主機板資源	OK	
0x00000061-0x00000061	主機板資源	OK	
0x00000063-0x00000063	主機板資源	OK	
0x00000067-0x00000067	主機板資源	OK	
0x00000092-0x00000092	主機板資源	OK	
0x000000B2-0x000000B3	主機板資源	OK	
0x00000680-0x0000069F	主機板資源	OK	
0x0000FFFF-0x0000FFFF	主機板資源	OK	
0x0000FFFF-0x0000FFFF	主機板資源	OK	
0x0000FFFF-0x0000FFFF	主機板資源	OK	
0x00001C00-0x00001CFE	主機板資源	OK	
0x00001D00-0x00001DFE	主機板資源	OK	
0x00001E00-0x00001EFE	主機板資源	OK	
0x00001F00-0x00001FFE	主機板資源	OK	
0x00001800-0x000018FE	主機板資源	OK	
0x0000164E-0x0000164F	主機板資源	OK	
0x000000F0-0x000000F0	數值資料處理器	OK	
0x00001854-0x00001857	主機板資源	OK	

[IRQ]

Resource	裝置	狀態	
IRQ 19	Intel(R) 8 Series/C220 Series SATA AHCI Controller - 8C02	OK	
IRQ 19	PCI standard PCI-to-PCI bridge	OK	
IRQ 19	Intel(R) 82801 PCI Bridge - 244E	OK	
IRQ 4294967293	Intel(R) USB 3.0 可延伸主機控制器	OK	
IRQ 0	系統計時器	OK	
IRQ 81	Microsoft ACPI-Compliant System	OK	
IRQ 82	Microsoft ACPI-Compliant System	OK	
IRQ 83	Microsoft ACPI-Compliant System	OK	
IRQ 84	Microsoft ACPI-Compliant System	OK	
IRQ 85	Microsoft ACPI-Compliant System	OK	
IRQ 86	Microsoft ACPI-Compliant System	OK	
IRQ 87	Microsoft ACPI-Compliant System	OK	
IRQ 88	Microsoft ACPI-Compliant System	OK	
IRQ 89	Microsoft ACPI-Compliant System	OK	
IRQ 90	Microsoft ACPI-Compliant System	OK	
IRQ 91	Microsoft ACPI-Compliant System	OK	
IRQ 92	Microsoft ACPI-Compliant System	OK	
IRQ 93	Microsoft ACPI-Compliant System	OK	
IRQ 94	Microsoft ACPI-Compliant System	OK	
IRQ 95	Microsoft ACPI-Compliant System	OK	
IRQ 96	Microsoft ACPI-Compliant System	OK	
IRQ 97	Microsoft ACPI-Compliant System	OK	
IRQ 98	Microsoft ACPI-Compliant System	OK	
IRQ 99	Microsoft ACPI-Compliant System	OK	
IRQ 100	Microsoft ACPI-Compliant System	OK	
IRQ 101	Microsoft ACPI-Compliant System	OK	
IRQ 102	Microsoft ACPI-Compliant System	OK	
IRQ 103	Microsoft ACPI-Compliant System	OK	
IRQ 104	Microsoft ACPI-Compliant System	OK	
IRQ 105	Microsoft ACPI-Compliant System	OK	
IRQ 106	Microsoft ACPI-Compliant System	OK	
IRQ 107	Microsoft ACPI-Compliant System	OK	
IRQ 108	Microsoft ACPI-Compliant System	OK	
IRQ 109	Microsoft ACPI-Compliant System	OK	
IRQ 110	Microsoft ACPI-Compliant System	OK	
IRQ 111	Microsoft ACPI-Compliant System	OK	
IRQ 112	Microsoft ACPI-Compliant System	OK	
IRQ 113	Microsoft ACPI-Compliant System	OK	
IRQ 114	Microsoft ACPI-Compliant System	OK	
IRQ 115	Microsoft ACPI-Compliant System	OK	
IRQ 116	Microsoft ACPI-Compliant System	OK	
IRQ 117	Microsoft ACPI-Compliant System	OK	
IRQ 118	Microsoft ACPI-Compliant System	OK	
IRQ 119	Microsoft ACPI-Compliant System	OK	
IRQ 120	Microsoft ACPI-Compliant System	OK	
IRQ 121	Microsoft ACPI-Compliant System	OK	
IRQ 122	Microsoft ACPI-Compliant System	OK	
IRQ 123	Microsoft ACPI-Compliant System	OK	
IRQ 124	Microsoft ACPI-Compliant System	OK	
IRQ 125	Microsoft ACPI-Compliant System	OK	
IRQ 126	Microsoft ACPI-Compliant System	OK	
IRQ 127	Microsoft ACPI-Compliant System	OK	
IRQ 128	Microsoft ACPI-Compliant System	OK	
IRQ 129	Microsoft ACPI-Compliant System	OK	
IRQ 130	Microsoft ACPI-Compliant System	OK	
IRQ 131	Microsoft ACPI-Compliant System	OK	
IRQ 132	Microsoft ACPI-Compliant System	OK	
IRQ 133	Microsoft ACPI-Compliant System	OK	
IRQ 134	Microsoft ACPI-Compliant System	OK	
IRQ 135	Microsoft ACPI-Compliant System	OK	
IRQ 136	Microsoft ACPI-Compliant System	OK	
IRQ 137	Microsoft ACPI-Compliant System	OK	
IRQ 138	Microsoft ACPI-Compliant System	OK	
IRQ 139	Microsoft ACPI-Compliant System	OK	
IRQ 140	Microsoft ACPI-Compliant System	OK	
IRQ 141	Microsoft ACPI-Compliant System	OK	
IRQ 142	Microsoft ACPI-Compliant System	OK	
IRQ 143	Microsoft ACPI-Compliant System	OK	
IRQ 144	Microsoft ACPI-Compliant System	OK	
IRQ 145	Microsoft ACPI-Compliant System	OK	
IRQ 146	Microsoft ACPI-Compliant System	OK	
IRQ 147	Microsoft ACPI-Compliant System	OK	
IRQ 148	Microsoft ACPI-Compliant System	OK	
IRQ 149	Microsoft ACPI-Compliant System	OK	
IRQ 150	Microsoft ACPI-Compliant System	OK	
IRQ 151	Microsoft ACPI-Compliant System	OK	
IRQ 152	Microsoft ACPI-Compliant System	OK	
IRQ 153	Microsoft ACPI-Compliant System	OK	
IRQ 154	Microsoft ACPI-Compliant System	OK	
IRQ 155	Microsoft ACPI-Compliant System	OK	
IRQ 156	Microsoft ACPI-Compliant System	OK	
IRQ 157	Microsoft ACPI-Compliant System	OK	
IRQ 158	Microsoft ACPI-Compliant System	OK	
IRQ 159	Microsoft ACPI-Compliant System	OK	
IRQ 160	Microsoft ACPI-Compliant System	OK	
IRQ 161	Microsoft ACPI-Compliant System	OK	
IRQ 162	Microsoft ACPI-Compliant System	OK	
IRQ 163	Microsoft ACPI-Compliant System	OK	
IRQ 164	Microsoft ACPI-Compliant System	OK	
IRQ 165	Microsoft ACPI-Compliant System	OK	
IRQ 166	Microsoft ACPI-Compliant System	OK	
IRQ 167	Microsoft ACPI-Compliant System	OK	
IRQ 168	Microsoft ACPI-Compliant System	OK	
IRQ 169	Microsoft ACPI-Compliant System	OK	
IRQ 170	Microsoft ACPI-Compliant System	OK	
IRQ 171	Microsoft ACPI-Compliant System	OK	
IRQ 172	Microsoft ACPI-Compliant System	OK	
IRQ 173	Microsoft ACPI-Compliant System	OK	
IRQ 174	Microsoft ACPI-Compliant System	OK	
IRQ 175	Microsoft ACPI-Compliant System	OK	
IRQ 176	Microsoft ACPI-Compliant System	OK	
IRQ 177	Microsoft ACPI-Compliant System	OK	
IRQ 178	Microsoft ACPI-Compliant System	OK	
IRQ 179	Microsoft ACPI-Compliant System	OK	
IRQ 180	Microsoft ACPI-Compliant System	OK	
IRQ 181	Microsoft ACPI-Compliant System	OK	
IRQ 182	Microsoft ACPI-Compliant System	OK	
IRQ 183	Microsoft ACPI-Compliant System	OK	
IRQ 184	Microsoft ACPI-Compliant System	OK	
IRQ 185	Microsoft ACPI-Compliant System	OK	
IRQ 186	Microsoft ACPI-Compliant System	OK	
IRQ 187	Microsoft ACPI-Compliant System	OK	
IRQ 188	Microsoft ACPI-Compliant System	OK	
IRQ 189	Microsoft ACPI-Compliant System	OK	
IRQ 190	Microsoft ACPI-Compliant System	OK	
IRQ 4294967294	AMD Radeon (TM) R9 200 Series	OK	
IRQ 16	Intel(R) 8 Series/C220 Series PCI Express Root Port #1 - 8C10	OK	
IRQ 16	Intel(R) Management Engine Interface 	OK	
IRQ 16	Intel(R) Xeon(R) processor E3-1200 v3/4th Gen Core processor PCI Express x16 Controller - 0C01	OK	
IRQ 16	Intel(R) 8 Series/C220 Series USB EHCI #2 - 8C2D	OK	
IRQ 1	標準 PS/2 鍵盤	OK	
IRQ 17	High Definition Audio 控制器	OK	
IRQ 18	Intel(R) 8 Series/C220 Series PCI Express Root Port #3 - 8C14	OK	
IRQ 4	通訊連接埠 (COM1)	OK	
IRQ 4294967292	Realtek PCIe GBE Family Controller	OK	
IRQ 22	High Definition Audio 控制器	OK	
IRQ 8	系統 CMOS/即時時鐘	OK	
IRQ 10	Intel(R) 8 Series/C220 Series SMBus Controller - 8C22	OK	
IRQ 13	數值資料處理器	OK	
IRQ 23	Intel(R) 8 Series/C220 Series USB EHCI #1 - 8C26	OK	

[記憶體]

Resource	裝置	狀態	
0xF7F16000-0xF7F167FF	Intel(R) 8 Series/C220 Series SATA AHCI Controller - 8C02	OK	
0xF7F00000-0xF7F0FFFF	Intel(R) USB 3.0 可延伸主機控制器	OK	
0xFED00000-0xFED003FF	高精確度事件計時器	OK	
0xE0000000-0xEFFFFFFF	AMD Radeon (TM) R9 200 Series	OK	
0xE0000000-0xEFFFFFFF	PCI 匯流排	OK	
0xE0000000-0xEFFFFFFF	Intel(R) Xeon(R) processor E3-1200 v3/4th Gen Core processor PCI Express x16 Controller - 0C01	OK	
0xF7E00000-0xF7E3FFFF	AMD Radeon (TM) R9 200 Series	OK	
0xF7E00000-0xF7E3FFFF	Intel(R) Xeon(R) processor E3-1200 v3/4th Gen Core processor PCI Express x16 Controller - 0C01	OK	
0xA0000-0xBFFFF	AMD Radeon (TM) R9 200 Series	OK	
0xA0000-0xBFFFF	PCI 匯流排	OK	
0xA0000-0xBFFFF	Intel(R) Xeon(R) processor E3-1200 v3/4th Gen Core processor PCI Express x16 Controller - 0C01	OK	
0xF7F1A000-0xF7F1A00F	Intel(R) Management Engine Interface 	OK	
0xF7E60000-0xF7E63FFF	High Definition Audio 控制器	OK	
0xF7D00000-0xF7DFFFFF	Intel(R) 8 Series/C220 Series PCI Express Root Port #3 - 8C14	OK	
0xF7D00000-0xF7DFFFFF	Realtek PCIe GBE Family Controller	OK	
0xF0000000-0xF00FFFFF	Intel(R) 8 Series/C220 Series PCI Express Root Port #3 - 8C14	OK	
0xF0000000-0xF00FFFFF	Realtek PCIe GBE Family Controller	OK	
0xF7F10000-0xF7F13FFF	High Definition Audio 控制器	OK	
0xD0000-0xD3FFF	PCI 匯流排	OK	
0xD4000-0xD7FFF	PCI 匯流排	OK	
0xD8000-0xDBFFF	PCI 匯流排	OK	
0xDC000-0xDFFFF	PCI 匯流排	OK	
0xE0000-0xE3FFF	PCI 匯流排	OK	
0xE4000-0xE7FFF	PCI 匯流排	OK	
0xFED40000-0xFED44FFF	系統主機板	OK	
0xF7F15000-0xF7F150FF	Intel(R) 8 Series/C220 Series SMBus Controller - 8C22	OK	
0xFED1C000-0xFED1FFFF	主機板資源	OK	
0xFED10000-0xFED17FFF	主機板資源	OK	
0xFED18000-0xFED18FFF	主機板資源	OK	
0xFED19000-0xFED19FFF	主機板資源	OK	
0xF8000000-0xFBFFFFFF	主機板資源	OK	
0xFED20000-0xFED3FFFF	主機板資源	OK	
0xFED90000-0xFED93FFF	主機板資源	OK	
0xFED45000-0xFED8FFFF	主機板資源	OK	
0xFF000000-0xFFFFFFFF	主機板資源	OK	
0xFF000000-0xFFFFFFFF	Intel(R) 82802 Firmware Hub Device	OK	
0xFEE00000-0xFEEFFFFF	主機板資源	OK	
0xF7FDF000-0xF7FDFFFF	主機板資源	OK	
0xF7FE0000-0xF7FEFFFF	主機板資源	OK	
0xF7F17000-0xF7F173FF	Intel(R) 8 Series/C220 Series USB EHCI #1 - 8C26	OK	
0xF7F18000-0xF7F183FF	Intel(R) 8 Series/C220 Series USB EHCI #2 - 8C2D	OK

#10

繼續 [暴雪英霸]進入遊戲地圖後滑鼠與鍵盤無反應(win7) 的討論:

你好,我已經更新AMD驅動到最新的11/17/2018版本,但進入遊戲地圖後還是發生一樣的狀況。我在開啟遊戲及選取角色排隊過程一直都是正常的,但一進入遊戲地圖,包含試試看裡滑鼠點擊與鍵盤便失去反應,但在遊戲外皆正常,是否有其他的可能影響?謝謝


#11

嗨,

請你使用同一討論串繼續你的問題。

我們還是需要更詳細的資訊: 系統檔案(MSINFO)
請你在開啟暴雪英霸的時候,照著的步驟擷取完成的系統檔案(Msinfo),並將這個檔案的完整內容貼到 https://pastebin.com/ 儲存後,讓我知道報告的網址。

請貼上後,點選"Create New Paste"產生網址,將網址回復到這邊。


#12

不是我想開新討論串,是之前討論串要回應時一直顯示我內文有問題不給回應才出此下策。

另外我也無法在文章中包含超連結,不然回不了文
MSInfo全檔案在該網站短址為U9LSupzN


#13

嗨,

你的檔案兩個不一致,請問哪一個是你的電腦呢?不管是規格跟作業系統都不相同,建議你先檢查一下:)


#14

兩個檔案不一致嗎?我是照著MSInfo32跟dxdiag輸出的
我把兩個檔案都存在pastebin的頁面上了。

MSInfo:U9LSupzN
dxdiag:MsmG8GSK

應該都是WIN7的沒錯才對…


#15

嘿,

感謝你的資訊。

重新看了一次有幾個狀況:

  1. AMD Relive 的Overlay功能可能會造成這樣的狀況,請你從AMD Relive設定中關閉這個功能。
  2. Steam的Game Overlay: 一樣同上,請從設定中關閉。
  3. MSI Trigger with VGA Boost: 這個是超頻軟體,會造成效能問題也可能會引發你遇到的狀況,請把他移除或關閉。

都完成了之後,重新開機,再進入遊戲測試一次。
最後,如果有使用聲音調整軟體,例如Screaming Bee,這些軟體也可能會使用類似Overlay的方式擷取聲音,請將他移除或關閉。


#16

AMD Relive在更新驅動時我沒有選擇安裝
Steam的功能我關閉了
Screaming Bee我移除了
最後請問MSI Trigger with VGA Boost該怎麼關閉或移除?

目前進入遊戲還是有相同狀況。

說明的詳細一點好了:

我可以點選1等的天賦,也可以點擊技能,試試看中也可以用滑鼠點擊開啟/關閉小兵
但滑鼠點擊地圖無法移動也無法切換地圖視角,鍵盤全無反應,按esc也沒反應
一旦點擊需要指向的技能便會卡死無法施放,因為點地圖跟按熱鍵皆無用。
進地圖後就只能ALT+F4結束程式。

前天晚上是跟朋友打了幾場快速都很正常,突然某一場進入後就變這樣了,毫無徵兆。
在此前不管是Twitch、Steam或驅動都沒變更過,之前也都正常遊玩的。


#17

嗨,

從你提供的系統檔案中的確有AMD ReLive DVR在執行,建議你還是檢查一次。
你遇到的這個問題,我們從過去的經驗中均是發生在有Overlay影響了系統判斷滑鼠及鍵盤點擊的位置跟階層。因此還是需要你檢查電腦中持續在背景執行的程式(包含右下角工具列點開來的程式)。

你如果不確定有哪些程式在背景執行,請進行關閉背景應用程式的步驟,請務必閱讀、且跟著網頁內說明的步驟執行,否則可能會讓電腦無法順利開機

完成後,請從暴雪應用程式的遊戲選項中,將暴雪英霸的遊戲內選項重設。

最後,MSI Trigger with VGA Boost,你可以從控制台中找到類似的名稱,我們這邊僅從你的系統檔案看到十分有限的資訊來協助你自行進行。