你好，我想請問你能不能幫我把目前天梯消失的物品找回?因為某天我登入就發現我一個價值不斐的小符從人物身上消失了，這個small charm的數值是mana+16 以及 better chance to find magic item 7%，這件事對我很重要 因為她是我最貴重的物品，請支援協助尋回，謝謝。
Hello, I’d like to ask if you could help me recover an item that disappeared from my D2R ladder account. One day when I logged in, I found that a valuable small charm was missing from my character’s inventory. The charm had the stats: +16 to Mana and 7% Better Chance to Find Magic Items.
This means a lot to me since it was my most valuable item. Please assist in retrieving it. Thank you very much.